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 You are here: Home > How to order |
How To Order
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- The Shopping Cart:
The shopping cart page is designed to show you all the items you' ve collected during a particular shopping session. You can go to this page whenever you wish to review the items you are preparing to purchase irrespective of the total number of items. The shopping cart will show you a brief description, the price, size and the quantity of the product you desire to purchase. You can also update the quantities of any item.
- Using Shopping Cart:
Go to a product's information page, select the desired quantity, and click the "Add to cart" button. You will be taken to the shopping cart page where you can see the item you just added. Once the item is added, you can click on "continue shopping" to browse through other items.
- Make Final Purchase:
After you have selected the products you want to buy, click on the "CONTINUE CHECKOUT" button, and then follow the instructions to finalize your shopping list.
- The Checkout Process:
We use a user friendly and secure checkout process to allow you to make your purchase quickly and comfortably. While we require all customers to create a Purvi Handlooms account in order to complete a purchase, we assure you that your information will be kept extremely confidential.
- New customers:
New customers will be asked to enter their email address and then create a Purvi Handlooms account. Follow the instructions from this point on : enter in your shipping information, your payment information, then preview and place your order.
- Returning customers:
It's easy to shop the second time around on Purvi Handlooms. Returning customers will just have to enter their email address and password. You will then be directed to an order review page where your shipping and (if you so choose) your billing information will be pre-filled for you. In just one click your order can be placed.
- Order confirmation:
When you have successfully placed your order, you will be sent an email to confirm your order.
If you have any question about our shipping policies, please email us at shipping@purvihandlooms.com. We also have dedicated customer service team to respond to email inquiries. Quality customer service is very important to us. We're here to help!
- Payment Methods:
You can make payment in the following methods:
- Credit Card
- Cheque: All cheques should be drawn in favour of 'PURVI' payable at Mumbai,India.
- Bank Wire: A/C Name: PURVI
A/C Number: 0192000000410
Click here for more details on Wire Transfer
- Cash On Delivery (COD): Only applicable in case of Mumbai,India.
- How long will it take to get my order?
All orders are usually shipped within 30 days after the confirmation of the order. However your products may not be in stock and in that case a custom made shipment may take 5/6 weeks. All products are first polythene packed then packing paper wrapped. All orders are shipped by Ist class courier service and home delivered within approximately 5 working days after dispatch of the shipment. Please note that all the products will be shipped from India.
Ordered products if in stock,will be despatched within 3 business days failing which we may have to Weave/Dye/Print/Embroider the same which may take about 30-45 days.We shall at all times keep you updated about the status of your order.
For further details, see our Delivery & Shipping Info.
- Order Information and Status History:
To review your order information, the status of your order(s), and your entire order history with us, simply log into my account. You will be able to see all of your purchases, shipping information, account information, as well as any returns or credits you may have.
After you have placed the order, you will get an e-mail confirming the same.If you want to make any changes to your order you can do so only when your order status is in "Open" status.The status of your order could be viewed in your order history page under Check Order Status link.
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